Privacy Policy
Overview & Data Protection
At 99saved, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
Information We Collect
Depending on how you interact with 99saved, we collect data required to fulfill orders, improve service quality, and maintain site security.
- Personal: Full name, telephone number, email, delivery & billing address
- Transactional: Products purchased, order value, payment status, returns & warranty info
- Technical: IP address, browser type, device type, operating system, pages visited
We do not intentionally store full payment card details beyond what is required to process transactions through authorized payment gateways.
How We Use Your Information
We process your personal information to carry out key operations efficiently and safely:
- Process & fulfill orders, arrange deliveries, and confirm payments
- Provide customer support, manage warranty claims, and process returns
- Prevent fraud, maintain website security, and monitor technical performance
- Measure advertising performance and send authorized promotional updates
Legal Basis & Consent
We aim to process personal information lawfully, fairly, and transparently.
Information is processed when necessary to fulfill a contract with you, comply with legal obligations, protect our business interests, or when you give consent.
Where consent is relied upon, you have the right to withdraw your consent at any time, subject to legal or contractual bounds.
Advertising Technologies
We may utilize advertising measurement tools (such as Meta pixel technologies) to assess campaign effectiveness, analyze interactions, and present relevant products to prospective buyers.
These third-party platforms process data according to their respective privacy standards.
Customer Communications
Communications via WhatsApp, phone calls, email, or social media channels may be logged to assist with support, resolve disputes, and maintain order service quality.
Marketing Preferences
Where permitted, we may notify you of special offers, stock arrivals, or promotions. You can opt out of direct marketing communications at any point by contacting us.
Data Security
We employ technical and organizational safeguards to protect personal data against unauthorized access, alteration, loss, or disclosure.
While we maintain strict security protocols, no online transmission or storage system can guarantee 100% absolute security.
Data Retention
Personal data is retained only for as long as necessary to complete order fulfillment, manage accounting records, comply with tax laws, and handle potential warranty claims.
Once no longer required, data is securely deleted or anonymized.
Your Data Rights
You have the right to:
- Request access to personal data held about you
- Request correction of inaccurate or outdated information
- Object to direct marketing or certain automated processing
- Request deletion of personal records where legally permissible
Children's Privacy
Our website and services are not directed toward children under the age of 18, and we do not knowingly collect personal data from minors.
Third-Party Websites
Our site may link to third-party tools or external sites. 99saved is not responsible for external privacy practices; we encourage reviewing their respective policies.
Changes to This Policy
We may update this policy to reflect operational changes, technology upgrades, or statutory legal requirements. The latest version will always remain published here.
Contact Us
For privacy inquiries, data requests, or questions regarding your personal information, reach our support team:
Data Protection Officer
Reach out directly for privacy requests or data corrections.